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Booking Conditions

Your contract is with Take Flight Ltd. ( incorporated in England, company no.2696756 ) registered office being 71A High Street, Beckenham. Kent. BR3 1AW

Take Flight Limited is fully bonded by the Civil Aviation Authority under Air Travel Organiser's lncence Number 3765.

Your contract with Take Flight Travel is made once you have agreed to the following:

•  Provided an appropriate deposit and if required, a non-refundable insurance premium.
•  Take Flight Travel's confirmation has been sent to you or your travel agent.

Acceptance of Bookings:

All bookings are made and accepted on the conditions set out below:

Booking

When you or your travel agent makes a booking and we accept it, you must immediately pay a non refundable deposit of £150 per person together with the applicable travel insurance premium. A confirmation / invoice will then be sent to you or your travel agent setting out details of your booking and the balance due. This must be settled no later than 10 weeks prior to departure ( No reminders are sent ). If your booking is made within 10 weeks of departure, the total cost of the holiday including travel insurance premium is payable in full when making your booking.

Once a booking is made, there are strict terms & conditions that apply, which are no name or dates changes are permitted, and all necessary documents must be obtained before travelling. Take Flight Limited will not accept any responsibility for any non compliance

Travel Agent

The travel agent, acting as agent, will hold all monies which has to be paid to Take Flight Ltd.

Prices:

Prices are guaranteed from the time of booking if paid in full, however, bookings taken on deposit will be subject to any fuel surcharges, price increases and airport taxes. When a surcharge is payable, an amount to cover travel agents commission ( if applicable ) will be added. If this equates to more than 10% of the holiday price, you will be entitled to cancel your holiday with a full refund of all money paid except for the insurance premiums and amendment charges. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the date we advise you or your travel agent of the amount due. We reserve the right to change our prices at any time before you book, including any special offers that we may make from time to time which may or may not be the same as set out in our brochure.

Cancellation by you

If you wish to cancel your holiday, the person who made the booking must give written notification to Take Flight Travel. The date of cancellation will be the date Take Flight Travel receives written notice. In the event of cancellation by you, the following cancellation charges will be payable:

Cancellation charges prior to date of departure:

Ten weeks prior to departure..................................................................... Deposit

Eight weeks and up to date of departure and/or no show................................. 100%

Changes by Take Flight Travel

Holiday arrangements are made months in advance. Occasionally, we have to make changes to and correct errors in our brochure and other details both before and after bookings have been confirmed, this may result in cancelling a confirmed booking. Although every effort is made to avoid changes and cancellations, we reserve the right to do so.

Most changes are minor, however, occasionally, we have to make a ‘significant change'. These ‘significant changes' include the following changes when made before departure; a change of outward departure time or overall length of time you are away of twelve or more hours or a change of departure or arrival airport ( except between airports within the same city airport system, or changes of aircraft type ). A change of accommodation to that of a lower classification or standard for the whole or a major part of the time you are away, a change of accommodation area for the whole or a major part of the time you are away.

If we have to make a significant change or cancel , we will notify you as soon as possible. If there is time to do so prior to departure, we will offer you a choice of the following options:

•  purchasing an alternative holiday from us, of a similar standard to that originally booked if available ( if the chosen alternative is less expensive than your original one, we will refund the difference but if it is more expensive, we will ask you to pay the difference ) or

•  cancelling or accepting the cancellation in which case you will receive a full refund of all monies paid to us.

Please note, the above options are not available where any change made is a minor one.

If we have to make a significant change or cancel, we will pay you compensation subject to the following exceptions. Compensation will not be payable and no liability accepted beyond offering the above mentioned choices where we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or ( we have to cancel because the minimum number of bookings necessary for us to operate your holiday has not been reached – in this case, we will notify you at least 8 weeks prior to departure. No compensation is payable if we have to cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel – such as paying on time ).

In all cases, our liability for significant changes and cancellations is limited to offering you the above mentioned options and, where applicable, compensation payments. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. No compensation is payable for minor changes or where we may make a significant change or cancel more than 8 weeks prior to departure.

Very rarely. We may be forced by ‘force majeure' to change or terminate your holiday after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds ( unless we obtain any refunds from our suppliers ), pay you any compensation or meet any costs or expenses you incur as a result.

Force Majeure

Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by ‘force majeure'. In these booking conditions, ‘force majeure' means any event which we or the supplier of the service(s) in question could not, even with all due care, forsee or avoid. Such events may include war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.




Contact Details:
T: 0870 5561 532
  E: sales@goacharters.co.uk  
 
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